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Dialpad

icon co.switchapp
6.6/10
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Description of Dialpad
Screenshots of Dialpad
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Description of Dialpad (from google play)

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.


Features that Matter:

A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.

Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.

Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.

Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.

Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.

Version history Dialpad
New in co.switchapp 6.14
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com
New in co.switchapp 6.13.1
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com
New in co.switchapp 6.12
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ Accessibility improvements
+ Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com
New in co.switchapp 6.11
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ View your pronouns on your profile page
+ Accessibility improvements
+ Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com
New in co.switchapp 6.9
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 6.8
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ A visual refresh of the incoming call screen
+ Custom moments are now accessible via the app
+ Any contacts you block, delete or archive will be synced across both Android and Web
+ Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 6.6
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ You can now search within the transcripts of your calls to find the specific instances that word or phrase was said
+ New permission flow helps us give users the best possible experience on Dialpad
+ You can now save videos from within your conversation

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 6.5
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ Swipe between images in conversation
+ Show Call Summary for Coaching Group calls

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 6.4.4
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ Quick tap-to-call on user contact rows
+ Ability to merge calls after having someone placed on hold

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 6.4
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ Quick tap-to-call on user contact rows
+ Ability to merge calls after having someone placed on hold

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 6.3.4
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable.

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 6.3
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ New call summary experience
+ Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 6.2
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ New and improved search experience
+ Displaying Department labels on inbound calls
+ Updated banner designs
+ Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 6.1
- Dialpad has a new look, including an update to our logo and our website! Look out for these changes across your Dialpad experience over the next few weeks.
- Dialpad contacts now appear in the sharing interface for Images, videos and URLs.
- Want to disable Smart Replies? Check your mobile app settings to toggle this off.
- Various bug fixes and stability improvements, including the poor connection indicator during HD call.
New in co.switchapp 5.7
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

-Improvements to calling with Dialpad in your phone's dialer, Android 10 phones rejoice! (To enable find “Calls from the Android Dialer” within the “Outbound Caller ID” Dialpad setting)
-Stability improvements
-Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 5.6
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

-Introducing Smart Reply, quick responses to your messages, just tap to send!
-Stability improvements
-Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 5.5.1
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable.
Here are the latest enhancements to the app:

+ Spam Block
+ Custom Off-Duty Status for Call Center users
+ Recording for Coaching Group users
+ Stability improvements
+ Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 5.4.9
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ Sign-in improvements
+ Call Center improvements
+ Stability improvements
+ Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 5.4
Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app:

+ Sign-in improvements
+ Call Center improvements
+ Stability improvements
+ Various bug fixes

Have a question? Tap Help in Dialpad settings or email us at support@dialpad.com.
New in co.switchapp 5.3.1
+ HD Calling | Stability improvements
+ MMS Messaging | Easy retry for messages that fail to send
+ Various stability improvement and bug fixes
New in co.switchapp 5.3
+ HD Calling | Stability improvements
+ MMS Messaging | Easy retry for messages that fail to send
+ Various stability improvement and bug fixes
New in co.switchapp 5.2
- Various bug fixes and stability improvements.
New in co.switchapp 5.1
- Various bug fixes and stability improvements.
New in co.switchapp 5.0
+ Call Center Agents | See your call centers, toggle on and off duty for a specific or all call centers
+ Call Center Supervisors | See your Call Centers, monitor live calls, manage your agent's availability
+ Ability to select your secondary Dialpad numbers as your Outbound Caller ID
+ Various stability improvements and bug fixes
New in co.switchapp 4.11
- Various bug fixes and stability improvements.
New in co.switchapp 4.10
- Introducing Dialpad Everywhere! A feature that will let you enable quick access to call controls when multi-tasking on your device.
- VIPs. MVPs. BFFs. Whatever you call them, you can now star favorite contacts in Dialpad for faster, easier access.
- Various stability improvements and bug fixes
New in co.switchapp 4.8.4
- Various bug fixes and stability improvements.
New in co.switchapp 4.7
- Set a preferred ringtone for inbound HD calls -- navigate to settings to choose your favorite- Now you can add people to exisiting group messages -- the more the merrier!- Various bug fixes and stability improvements.
New in co.switchapp 4.6
- Various bug fixes and stability improvements.
New in co.switchapp 4.5
· Collaboration just got easier: Merge an incoming call to your active HD one with one tap.· Say it all with a custom status: Heading to a meeting? Give your team a heads up with a custom status.· Quiet group notifications: We added the ability to mute group message notifications.· Automatically log closed activities in Salesforce: Enter notes during a call (or long press on a past call) and we'll automatically log them as closed activities.
New in co.switchapp 4.4
- Various bug fixes and stability improvements.
New in co.switchapp 4.3
- Department conversation improvement: On department conversations, see which operator handled each call and who sent each message.- Various bug fixes and stability improvements.
New in co.switchapp 4.21
- Salesforce Activity Logging - When your Salesforce account is linked to Dialpad, you'll be able to see contact and lead info by viewing the contact's profile in Dialpad. You can also log activities directly to Salesforce from your Dialpad app.- Improved call waiting for PSTN calls - If you receive a Dialpad HD Call while you're already on a carrier call, you will get a push notification to hang-up your carrier call before accepting the HD Call.- Various bug fixes and stability improvements
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